April 1, 2004
Heeling Solutions is dedicated to the highest standards for privacy, security, credibility and reliability. We present this policy to give you a clear understanding of how we operate our Web site and how we handle your personal information.
When you visit and navigate our Web site, we will not collect personal information about you unless you provide us that information voluntarily. By "personal information," we mean data that is unique to an individual, such as a name, address, e-mail address or telephone number.
You are always welcome to use the Heeling Solutions site without registering or providing any personal information. However, we require you to register for certain services. When you use these features, we will clearly disclose what information is required, what information is optional and how that information may be used.
When you register for free e-mails, we require the following personal information: e-mail address, first and last name, zip code and year of birth. We also ask you to select a personal password. In addition, we give you the option to provide additional information, including gender, city, state, and country.
We use this information in aggregate form only. In other words, we combine the information with data collected from other individuals to produce anonymous, aggregated statistical information. We collect and use demographic information, such as the percentage of female visitors or the number of visitors of a certain age, in order to improve the content of our site. We also may share this anonymous, aggregated information, which does not identify individuals, with partners, advertisers or other third parties. In instances where third parties may receive anonymous, aggregated user information collected on our site, our agreements with the third parties, including advertisers and sponsors, generally provide that the third parties will not use the anonymous, aggregated user information to identify individual users or sell, disclose or provide access to any user information collected on our site that would identify any individual.
We treat any personal information you give us as confidential. We do not analyze your personal information nor do we collect specific information about your use of our site.
Heeling Solutions will not disclose to third parties any identifying personal information gathered from you during registration unless (1) we tell you how your information will be used and you give Heeling Solutions specific permission to share this information or (2) Heeling Solutions is required to disclose such information by any applicable law or legal process (like a subpoena or court order). Where we disclose identifying personal information to third parties with your authorization, we will require the recipient to use the information only for the purpose provided.
Security Of Information
We commit to use security procedures to protect personal information you submit to us from misuse or unauthorized disclosure. The personal information that you submit to us is stored in a secure database behind an electronic firewall. You can access your personal information only by using a password. We encourage you to change your password regularly and not to share it with anyone.
Access to the data within Heeling Solutions is limited to a few computer technicians for our site who need to maintain the database and who also use passwords for that access, as well as outside vendors who may occasionally assist us in maintaining and improving our hardware and software tools.
Heeling Solutions makes every effort to safeguard your personal information. However, like other Internet sites, we cannot guarantee that it is completely secure from people who might attempt to evade security measures or intercept transmissions over the Internet.
Similarly, we cannot completely ensure the privacy of e-mail communications to and from our site because they are not encrypted and, therefore, not secure. These communications, like most Internet e-mail, could be intercepted without your knowledge and permission, while in transit to or from our site. This includes e-mail you send to us through our various mailboxes. If you are concerned about your privacy, we suggest that you do not use e-mail to communicate information to us that you consider sensitive.
To have your registration information removed, send your request by e-mail to email@example.com. You will receive a confirmation from us.
If you have any concerns about the security or privacy of your personal identifiable information on the Heeling Solutions Web site, please contact us at firstname.lastname@example.org.
Cookies are small bits of information placed on your computer's hard drive by a Web site. It is a simple text file that helps your browser remember certain information that the Web site can later retrieve to streamline communication between your browser and the Web site. Heeling Solutions does not store this information. Our site can only read the cookies placed on your computer by us. We cannot access any information on your hard drive placed there by you or any other source.
Heeling Solutions uses only benign cookies that have no functionality. This means the cookie cannot do anything to your computer's hard drive and cannot read information from your computer's hard drive.
Cookies also may be used by Heeling Solutions on an aggregate basis to track site navigation. This information is not traceable to an individual user. Navigation streams are used to assist us in determining where people go when visiting our site and how long they stay in a particular area. This information is used to improve our site and may be shared with advertisers.
If you click on an advertisement or sponsorship acknowledgment, you will be leaving Heeling Solutions and will be directed to the advertiser or sponsor's site. Be aware that Heeling Solutions has no control over the practices of other Web sites. Your computer may receive cookies from other sites and you will not be protected by Heeling Solutions security and privacy policies.
The cookie feature can be turned off on your browser. For more information on turning off the cookie feature, consult your browser help section. Once the cookie feature on your browser is turned off, you might have to "refuse" a cookie each time you encounter one searching our site.
An Internet Protocol (IP) address is a number that is automatically assigned to your computer by your Internet Service Provider (ISP) whenever you access the Internet. This number may be the same each time you access the Internet or it may change. Like other Internet sites, Heeling Solutions uses IP addresses to collect aggregate information about numbers of visitors and site usage. The address is logged on our server when your computer requests information from Heeling Solutions. However, to allow users to access our site anonymously, your IP address is not linked with personal information about you. Heeling Solutions reserves the right, in rare instances, to use IP addresses to identify individuals who threaten our site, service or customers.
Surveys, Questionnaires And Polls
When you respond to surveys, questionnaires or polls on our site, we may, at times, ask you for demographic information such as your gender or age. This information is collected only as anonymous, aggregated information and is used for statistical purposes. Otherwise, we do not collect or store your personal responses.
When we run a contest, we may ask for personal information when you enter the contest. If so, we will describe in each instance why we are asking for that personal information and how we plan to use that information.
We will not knowingly allow children under the age of 13 to register on our site for any purpose or to access any features that require registration. If we learn that we inadvertently have collected identifying personal information from a child under the age of 13, we will promptly delete that information from our system.
Leaving Heeling Solutions
Throughout Heeling Solutions, you will see links that can lead you to another site. If you click on an advertisement or sponsorship acknowledgment while you are on Heeling Solutions, you will be leaving Heeling Solutions and will be directed to the advertiser or sponsor's site. Also, if you click on a link or a "Return to" or "Back to" banner for another Web site, you will be leaving Heeling Solutions and will be directed to the linked Web site. Heeling Solutions also offers listings of resources that contain links to the Web sites of government agencies and non-profit organizations. If you click on those links, you will be leaving Heeling Solutions and will be taken to the Web site of that agency or organization. At times, clicking on a hyperlink within an article will bring up information on another site without warning. In these cases, however, the information will appear in a second, smaller "pop-up" window and the Heeling Solutions page will remain clearly visible on your computer screen.
We do not collect information about searches that you perform on our site.